Expert Inteview

I decided to conduct by expert interview over the phone with my cousin, Darshan Patel, who is currently employed at Allscripts Health Management Health Management Systems Solutions. Allscripts is the nations 23rd fastest growing company according to Fortune Magazine and has helped revolutionize the Health care industry by providing electronic medical support directly to physicians, hospitals, clinical education, and medical services. My interviewee has received a bachelors in MIS and Public Health from Eastern Carolina University, and currently deals with technical support to customers through systems development. I decided to interview Mr. Patel because of his technical background and his constant interaction with networking use. In addition, since allscipts provides health solutions to customers through databases, I knew Mr. Patel was knowledgeable in retrieving and analyzing the correct data needed to find the solution.
Mr. Patel stated that he retrieves and analyzes data by searching through databases which includes electronic health record, practice management, electronic prescribing, document imaging and medication dispensing. He basically helps health professionals simplify medicine by making it more effective and more efficient. He said he first is contacted directly by a customer, or a health professional with a certain problem relating to software, use, or databases. He then must use his resources and prior knowledge of other cases to successfully solve the customer's technical problem so the medical professional can continue his practice. He uses new sources all the time and sometimes has to create sources so more problems can be solved at a faster rate. He stated that in his industry, he needs to quickly sift through massive amounts of information and go find a single piece of information in a very timely manner. He said this process is relatively new and the idea of health solutions was really started after the dot com bubble. With out the dot com bubbly companies like allscripts would either be non existent or be very inefficient.
I now led the interview to focus more about the dot com bubble and how it impacted his industry. He stated that because of this huge network of information and the ability to upload information at such a high rate, it opened up careers in his field; MIS. However, I asked if the dot com bubble hurt the company in any way, since millions of people lost money and their careers. He said it was tough to find jobs after the dot com era crashed and that was the reason he went to Health Management Information Systems because he saw that this new Internet boom will fuel services over the Internet which people will always need.
Mr. Patel clearly was affected by the dot com bubble and had to make some changes in his career, but I finally drew my conclusion about the dot com bubble. Without the dot com bubble we certainly would not be exposed to the amount of information that we currently are. Without the dot com bubble, millions of people would not have found decent salary paying employment. Without the dot com bubble society would not have been impacted more greatly. This interview with Mr. Patel indirectly help me set up my research paper and helped me draw conclusions. I now understand why I was so intrigued by the rise and fall of the dot com bubble and that is because we are so immersed in a culture so dependent on the Internet that the standard of living expected by our generation would be nonexistent. In conclusion, this interview not only taught me about the interviewing process, but also how effective a single interview could be with the right type of person being interviewed.

Research Update

I researched a number of other companies from the dot com era, and learned how many companies like boo.com, blew hundreds of millions of dollars of venture capital on a poorly-planned business model, becoming the poster-child for mismanaged dot-coms, and Broadband Sports who also lost millions. They will be able to contrast the rise of amazon and other companies similiar to their status. I reviewed one article Silicon Valley Start-Ups Awash in Dollars, Again, a New York Times article which points out the US economy might be on the verge of another dot com bubble with high end acquisitions which are way over valued. This site will be a good source to back up how the first dot com bubble could potentially lead to another one in the future.

My Research Update

I have found some really good sources, especially from the Annotated Bibliography, which will help address my main question and a few of my subquestions. I decided that a good chunk of my paper will be a case study of a specific dot com company and its journey from its beginning to its present state in the economy. I think I will do this case study on amazon.com because I found a credible source which explains how amazon.com reached success and made a profit while other companies loss millions during the dot com bubble burst. I will also talk about some economic policies that evolved from the dot com bubble or which policies were discredited as a result of the bust. I will also talk about how one economic bubble will lead to another bubble, which is the driving force of the American economy. I already have some sources to work with on these selected topics, but im sure I will be able to retrieve some more credible sources as I research more strongly.

1-2-3 Step

1. The Dot Com Era left a lasting impression on the global economy and business entrepreneurship.

2. How come no one foresaw the impact of the burst of the bubble if it made companies and industries millions in a very short time period. It was amazing how some companies collapsed and went bankrupt while others stayed afloat in the market. Why did these companies succeed and how did their survival effect the economy and entrepreneurial world.

3. A better understanding of the dot com era can help economists, investors, and business world, make better decisions to where money is invested so there is not another major bubble. Another major bubble would mean that people would lose money and the economy would go into an automatic recession, which essentially means that I lose money. If there was another bubble, to invest in companies similar to the ones that succeeded during the Dot Com Bubble would be very profitable.


Primary Questions:
1. Why did the Dot Com Bubble occur? What jump started the Dot Com era?

2. Why did the bubble grow uncontrollably to a point where a fall would cost millions?

New Research

Today I conducted about a hour research venture mostly finding alternative sources and copying and pasting bits and pieces of information after citing the sources. So far most of my research has been on the computer using credible websites. However, know i need to use textbooks and electronic databases to find larger quantities of information. I think the SILS library will be able to help me but I will need to go to the library for my the next portion of my research. So far I have had lots and lots of background information on the Dot Com Bubble but I need more specific information on how it directly affected society and businesses.

Class Excercise II

Physical: I basically googled Dot Come bubble and went to website that seemed credible. I then read the information the resource provided and made sure it was correct and unbiased.
Affective: I felt good. Actually there was not an actual feeling or good or bad but more of a feeling of assurance and confidence. I now know that there is information available on my topic.
Cognitive: I was processing the information and making sure it was credible. I also was looking out for links which could aid my research. Basically I made sure that what i was researching was relevent to my topic.

Revised Topic Write Up

For my research I will be exploring the rise and fall of the Dot Com Bubble. The primary question that I will research is "How did the Dot Com Bubble rise and fall so quickly?" With only some background knowledge on this subject, learning in depth on this subject should be intriguing enough to construct a research paper. My research will also focus in on the effects of the dotcom bubble on the economy and society. With a plethora of resources available I will need to find credible websites that explain thoroughly the Dot Com rise and collapse. It will be harder to find information on the dot com bubble’s effect on the economy and society but still not too difficult of a task, which are incorporated into by two sub questions “How did the rise of the Dot Com Bubble bring about change and/or affect society? And “How did the rise of the Dot Com Bubble bring about change and/or affect the economy?” I chose this topic because not only is it very relevant to this course but also an integral part of the how we live today.

Formulation

The topic area that I will investigate in my research is the dot com bubble and how it affected society and the economy.
The primary question I will ask is "How did the Dot com Bubble rise and fall so quickly?"
The two sub questions I will explore are

• How did the rise of the Dot Com Bubble bring about change and/or affect society?
• How did the rise of the Dot Com Bubble bring about change and/or affect the economy?
  

Kulthau’s Theory and Current Information Need

After reading Kulthau's Theory I learned that there is a set process to finding information. The initial stages are similar to what I am experiencing currently with my research. In the Phases of Construction the theory describes most users are full of confusion, doubt, and then they start assessing and reevaluating by the end of the stage. Right now i am assessing the information at hand which is very little by the way but do have a general idea of what by research will be about. The theory also explains the three realms of activity, which I am using to move through the initial stage of processing information.
As of now, I have little resources on my topic but I know there is plenty of resources available. I will need to find credible websites that explain thoroughly the dot com rise and collapse. It will be harder to find information on the dot com bubble effect on the economy and society but still not too difficult of a task. Resources such as books and written text should be available on this recent event. I am at stage 1 of the processes so I have to construct a couple solid questions to ask myself about the topic in general so i can focus in on the research.

What I Need

I am planning on doing my research on the rise and fall of the dot.com bubble but im not sure if i will have enough sources to cover the entire topic. The topic is somewhat narrow but i think the question i will ask is "How did the dot com bubble rise and fall so quickly?" I read about the topic on wikipedia so i have a general overview, but i will need some more concrete sources. Focusing in on the effects of the dotcom bubble on the economy and society will be incorporated into my information also.